FAQ
Are your products safe and non-toxic?
Yes. All of our magnets are made with eco-friendly, lead-free, and non-toxic materials. They are safe for families, children, and pets.
How do I know my payment is secure?
We use Shopify’s encrypted, PCI-compliant checkout. Your payment details are protected and never stored on our servers.
How long does shipping take, and what if my order is lost?
We dispatch within 1–2 business days. Standard delivery takes about 5–10 days depending on your location. If your package is delayed, damaged, or lost, we’ll replace it or issue a full refund.
Can I return or exchange my order?
Yes. We offer a 14-day return and exchange policy. If you’re not satisfied for any reason, simply contact us and we’ll make it right.
How can I trust a new brand with no reviews yet?
We understand it feels risky to try something new. That’s why we back every order with secure payments, fast shipping, and a satisfaction guarantee. Your support helps a small creative team put extra care into every product.
Why choose us instead of bigger stores?
Because we care more. Our designs are unique and thoughtfully made, not mass-produced. Every order matters to us, and your support helps us grow.